Refund Policy

Effective Date: July 23, 2024

At DropContractor.com, we strive to deliver exceptional contract services tailored to the needs of small to medium-sized businesses. This Refund Policy outlines the conditions under which refunds may be issued for services provided by DropContractor.com. By engaging our services, you agree to the terms set forth herein.

1. Eligibility for Refunds

1.1 Scope of Work Agreement

Refunds will only be considered if the specific deliverables and expectations were clearly outlined and agreed upon in writing during the discovery phase of the project.

1.2 Non-Delivery of Agreed Services

You may be eligible for a refund if DropContractor.com fails to deliver the services as explicitly specified in the written agreement.

1.3 Refund Request Timeline

All refund requests must be submitted within thirty (30) days from the date of the project completion. Requests made after this period will not be considered.

2. Non-Eligible Scenarios

2.1 Change of Client Requirements

Refunds are not provided for changes in your business requirements or goals after the commencement of work.

2.2 Partial Fulfillment and Usability

If the services were partially delivered and are deemed usable, a prorated refund may be considered at the discretion of DropContractor.com.

2.3 Client-Induced Delays

Refunds will not be issued for delays caused by the client, including but not limited to, failure to provide necessary information, materials, or approvals in a timely manner.

3. Refund Process

3.1 Initiation of Refund Request

To initiate a refund request, you must submit a formal written request via email to disputes@dropcontractor.com, detailing the reasons for the refund and including any relevant documentation and evidence.

3.2 Review and Determination

Upon receipt of your refund request, DropContractor.com will review the request and the original agreement to determine eligibility. You may be required to provide additional information or clarification during this review process.

3.3 Decision Notification

You will receive a written notification of the decision regarding your refund request within fourteen (14) business days of submission. If the refund is approved, it will be processed within ten (10) business days of the approval notice.

3.4 Refund Method

Approved refunds will be issued using the original payment method. DropContractor.com is not responsible for any delays caused by third-party payment processors.

4. Additional Provisions

4.1 Documentation and Communication

It is imperative that you retain all documentation of the agreed terms and communications, as this will facilitate the refund process. Incomplete or missing documentation may result in a delay or denial of the refund request.

4.2 Feedback and Continuous Improvement

Your feedback is valuable to us. We encourage you to provide detailed feedback regarding the services received, which will help us improve our offerings.

4.3 Dispute Resolution

Any disputes arising from or related to this Refund Policy shall be resolved in accordance with the governing law and jurisdiction provisions stated below.

4.4 Amendments

DropContractor.com reserves the right to amend this Refund Policy at any time. Amendments will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically for any changes.

4.5 Contact Information

5. Governing Law

This Refund Policy shall be governed by and construed in accordance with the laws of the United States, the United Kingdom, the European Union, and applicable jurisdictions in Asia, without regard to their conflict of law principles. The courts of these jurisdictions shall have exclusive jurisdiction over any disputes arising under or in connection with this policy.